Working with Colleen was like having a loving older sister looking out for us. When we were first searching for housing in Worcester, we were located across the country in Los Angeles with two young children. Colleen took all the nerve-wracking, anxiety-inducing elements out of this intimidating process. She was always very prompt with communication and proactive about checking out listings in person and reporting back to us. She really cared for us like we were her own family. Consequently, she helped us find a housing situation that is beyond perfect for our family. Having her as our realtor was a true gift. We cannot recommend Colleen enough. -Naomi

I recently had the pleasure of working with Colleen from CB Realty on an out-of-state real estate transaction, and I am compelled to share my overwhelmingly positive experience. From the outset, we all knew that this would not be a simple or easy transaction. Nonetheless, throughout the entire process Colleen demonstrated an unparalleled level of professionalism, dedication, and expertise that truly set her apart despite the unforeseen challenges that extended the timeline of the transaction well beyond our initial expectations. One of the most impressive aspects of Colleen service was her unwavering commitment to keeping me informed and involved at every stage of the transaction. Despite the distance, she went above and beyond to ensure that I was always in the know, promptly responding to my emails and calls, and providing thorough explanations for any questions or concerns that arose. Navigating the intricacies of any real estate transaction requires a realtor with a keen eye for detail and an ability to adapt to changing circumstances. Colleen not only met but exceeded these expectations. She demonstrated a deep understanding of the local market trends, zoning regulations, and legal nuances, ensuring that every aspect of the transaction was handled with precision. In a real estate market where time is often of the essence, Colleen showed extraordinary patience and persistence. She remained dedicated to our goals, even when faced with unexpected delays, and consistently demonstrated a commitment to delivering the desired results rather than settling for expedience.

In conclusion, I wholeheartedly recommend Colleen to anyone in need of a real estate professional who not only possesses the necessary expertise but also goes above and beyond to make the entire process as smooth as possible. She turned what could have been a daunting and prolonged experience into a success, and for that, I am truly grateful. Thank you, Colleen, for your outstanding service and unwavering dedication. - Arturas O.

We have worked with many real estate agents on several real estate transactions over the years and can say with confidence that Colleen is the best agent we have ever used. Selling your home is far too important to leave to anybody but the most accomplished professional. Don't fall for "they were nice" or they paint a pretty picture as it could cost you tens of thousands, or weeks/months of delays. We were lucky when we met Colleen. We were going to interview several agents to sell our home, but we were so impressed with Colleen after our initial meeting that we decided she was our choice and there was no need to interview anyone else. She was courteous, professional, and efficient as she walked through our home, and her level of experience became apparent as she made suggestions on what to keep or change to obtain top dollar for our home. She gave us names of various contractors and vendors who were also professional and did a great job. Colleen was in constant contact with us as we worked to prepare our home for sale, and through a few hiccups (to put it mildly) which was invaluable as we live out of state. When the house was finally ready for sale, Colleen did a great job with advertising and showings. If you want a home sold, anyone can do that. If you want to sell your house for top dollar, we highly recommend Colleen Polleta for the job! We would not hesitate to use Colleen as our listing agent if we were to sell another property. She is extremely reliable, which is paramount as transactions can sometime become very complex. We have the highest level of confidence in her and feel she would be able to properly assess any situation and figure out an effective solution. - Greg and Abla T.

I wanted to take this opportunity to thank Colleen for her extreme dedication when it came to recently selling my home. The turnaround time from when she listed, to the open houses, to the closing exceeded my expectations. From some of the most tedious tasks, to calling the utility companies when the tree came down on the property after the house was under contract, to just checking in often to see if there was anything I needed. She went above and beyond and took the stress of selling my home away. I appreciate all of her efforts in making the sale go as smooth and seamless as it did. - Rick P.

It is with my whole heart that I recommend Colleen Polletta for all your real estate needs. I have had the pleasure of working with her in a professional capacity.

Colleen has assisted our mutual clients in selling properties during some of their most difficult days. I am a family and probate attorney, and Colleen has worked with clients both who are selling/buying property because of their divorce and/or administering the estate of a loved one. She brings with her both expertise and compassion as she helps clients navigate the world of real estate. She works diligently and with attention to detail throughout the entire process -- from preparing a home for listing through closing. She demonstrates patience and empathy with the emotional components that come with selling real estate for clients during otherwise difficult life events. I truly have never met or worked with an agent who has spent as much of her own time and effort on a deal than Colleen.

There is no job too big for Colleen. She is willing to work hard and can see the potential in properties for both buyers and sellers. Colleen's advocacy for her clients is unprecedented. For all these reasons, I give Colleen Polletta the highest recommendation. - Elizabeth H.

Working with Colleen was phenomenal. We had some bumps in the process, as it happens, but she was there to guide and ensure us in the smoothest of manners. Always reassuring and honest. Her attention to detail and overall knowledge of the market and process was impeccable and I couldn't recommend her enough for anyone looking to buy or sell their next home. - Jeff A.

My husband and I met Colleen when we began to consider the buying and selling process. At our first sit down meeting, she listened and provided valuable feedback about the process. We learned that she is not only very knowledgeable but extremely organized and professional. We were indecisive at times as the market changed, and Colleen was patient and empathetic to our situation. She ensured we were comfortable when putting in an offer and communicated with us each step of the way. We were so lucky to be connected with Colleen and are now in our forever home thanks to her. If you are looking for someone that will be by your side and have your best interests at heart, Colleen is the person to call! - Brian and Alisa C.

I hired Colleen to list one of my properties. I must say that her professionalism and attention to detail are second to none. She provided constant updates as to activity and was very informative in reviewing the offers we received. I would not hesitate to use Colleen to sell a property in the future. If you are looking for a realtor that cares about the relationship just as much as the sale, then Colleen is your person. She was simply the best. - Paul

I inherited a condo in a state I don't live in and knew of no one to help me sell it. I asked for some guidance and Colleen was recommended to me. She has been nothing but helpful and professional. She helped easy any fears or concerns that I have had and has made this entire process a breeze. I highly recommend using her for your selling or buying needs. You will not be disappointed. -Cheryl C.

I am writing to express my sincere gratitude for Colleen's help in purchasing my condo. I was very impressed with her communication skills, quick response time, and knowledge of the real estate market. I also appreciated her help in finding a great real estate lawyer. Colleen made the entire process of buying a condo very smooth and easy for me. She was always available to answer my questions and provide me with the information I needed. I am very pleased with the service she provided, and I would highly recommend her to anyone looking to buy or sell a home. Thank you again for everything. - Shashi P.

“It was such a pleasure to work with Colleen. I am not local, so she managed essentially every step of the process on her own, but I always felt connected and I never had a single worry about anything. Colleen was diligent, attentive, and very hard-working. I would not recommend anyone else in the Worcester area, and I’m very fortunate to have partnered with her on this process. - Alexander L.

I engaged Colleen Polletta to help find a tenant for a newly acquired condominium in Worcester. I found her to be responsive, diligent, and knowledgeable about the local rental market. Within a matter of weeks, she found an excellent tenant and facilitated the leasing process, despite me being overseas at the time. The entire process was much easier than I hoped it would be and I will definitely be contacting Colleen again if need should arise. - Will D.

I would highly recommend Colleen to anyone who is looking to buy or sell. Her communication was always prompt and she kept me informed. Colleen made what could have been a stressful process into a seamless and successful experience. Her dedication made all the difference. - Neil E.

Colleen assisted with the sale of my first home and purchase of my second. In the sale of my house, she staged and marketed beautifully. Her open houses were spectacular, even including details such as QR codes linking to the property and favors for those who popped in. After only one weekend of being on the market, she obtained fifteen offers, and I sold for significantly over our asking price. In the purchase of my new home, within minutes of my reaching out, she had several suggestions of properties for us to explore. She was spot on with her recommendations, and suggested properties that fit all of my needs as a homeowner. She drafted a competitive offer which was accepted immediately! As it is a new construction, she worked tirelessly to ensure deadlines were met, permits were obtained, and punch list items were completed. She was the absolute best and am thankful to have had her by my side through this process. -Liz

I was so fortunate to have Colleen as my realtor. She is professional, precise and always adds a personal touch. She made leasing my townhouse as easy as 1,2,3. Colleen will exceed your expectations. -Dean T.

I want to thank Colleen for all her efforts to find a new tenant for our rental unit. Colleen was on top of every aspect of the process and made it a quick and pleasant experience. Her daily communications were above and beyond my expectations. Colleen is an exceptional realtor and a pleasure to work with. I would highly recommend her for all your real estate needs. - Donna B.

Colleen is one of the best brokers in town. She had helped my cousin find the right place to stay. She has a very understanding of what we need. If you are looking for a right broker who will always be on your side, she is the one!!! - Oh

Colleen did a great job listing an apartment for rent. She was available to help with every part of the process and would highly recommend her. - David J.

Ms. Polletta is an outstanding, reliable, and professional realtor. She is thorough with the application process and constantly kept us informed. We will definitely use her again in the future. – Kevin G.

Colleen was very professional and diligent in assisting me to find a worthy tenant. She followed up even after the tenant was settled in to make sure all was well. I would not hesitate to use her service again. Highly recommend. - Catherine N.

Colleen was the agent for the apartment I just rented. She was extremely helpful, open, transparent, and reliable through the whole process. She really cared about us and understood our needs and made sure we had the right tenant. Would highly recommend Colleen. - Jason B.